Royal Tea (known as ROYALsTEA) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, products, and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, billing/shipping address.
- Order Information: Product details, payment status, transaction details.
- Technical Information: IP address, device type, browser, pages visited (collected through cookies).
- Communication Data: Queries, messages, feedback, or reviews you submit.
2. How We Use Your Information
We use your information to:
- Process and deliver orders.
- Communicate regarding your purchase, shipping updates, or support.
- Improve website functionality, user experience, and product offerings.
- Comply with legal or regulatory requirements.
- Send promotional emails only with your consent.
3. How We Protect Your Information
- Secure servers and encrypted connections (SSL).
- Restricted access to personal information.
- No sharing of financial/payment data (handled securely by payment gateways).
4. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
- Delivery partners to ship your orders.
- Trusted third-party service providers (payment gateways, analytics tools).
- Regulatory authorities when legally required.
5. Cookies
We use cookies to:
- Improve website performance.
- Personalize user experience.
- Understand browsing behaviour.
You can disable cookies in your browser settings.
6. Your Rights
You may:
- Request access, correction, or deletion of your data.
- Opt-out of promotional communication at any time